gomeztech.dev:~$
STATUS: AVAILABLE LOC: LAREDO, TX ROLE: NETWORK & SYSTEMS TECH
Network & Systems Technician

Armando Gomez

I keep mission-critical infrastructure online — from 24/7 public-safety networks to the homelab and cloud environments I build to sharpen the craft. Networking, Windows Server, AWS/Terraform, and automation that solves real operational problems.

01

What I can do

// core competencies
NET//

Networking

  • TCP/IP · DNS · DHCP · VLANs
  • LAN/WAN · subnetting · OSI
  • Packet loss & latency analysis
  • Wireshark · ping/traceroute
  • Tailscale VPN · monitoring
SYS//

Systems & Servers

  • Windows Server 2022
  • Active Directory · GPO
  • Hyper-V virtualization
  • WSUS · Microsoft Entra ID
  • Linux (Ubuntu / Mint)
CLD//

Cloud & IaC

  • AWS provisioning
  • Terraform / infrastructure-as-code
  • Immutable infra patterns
  • Cloudflare (Pages / Tunnel / D1)
  • Infra documentation
ITSM//

Support & ITSM

  • ServiceNow ITSM
  • Incident management · ticketing
  • SLA & root-cause analysis
  • Asset tracking
  • Clear technical documentation
DEV//

Automation & Dev

  • Python · Bash · SQL
  • JavaScript · React
  • FastAPI · REST APIs
  • Google Apps Script
  • Dashboards · Chart.js
AI//

AI & Homelab

  • Local LLMs · Ollama
  • Multi-node homelab
  • Docker workloads
  • RF / drone ops (Part 107)
  • Edge device troubleshooting
02

Projects

// live from github
Fetching repositories from github.com/ArmandoSNHU…
03

Experience

// 10+ yrs technical ops

Network & Systems Technician

Laredo Police Department — Real-Time Crime Center

Jan 2025 — Present · Laredo, TX

  • Troubleshoot LAN/WAN anomalies — packet loss, latency, DNS failures — on 24/7 public-safety infrastructure supporting active 911 operations.
  • Engineered and deployed the RTCC Analytics Dashboard as a full-stack production web app with role-based access for 14+ analysts.
  • Monitor live traffic, perform root-cause analysis, and coordinate multi-vendor resolutions inside a restricted enterprise environment.
  • Pilot drone systems for aerial reconnaissance, delivering real-time situational intelligence to dispatch and field officers.

ITV Technician III / Technical Systems Support

Laredo Independent School District

2018 — Jan 2025 · Laredo, TX

  • Maintained AV, broadcast, and network-connected systems across district-wide facilities for live administrative and instructional workflows.
  • Supported hardware health monitoring and coordinated escalations across 100+ endpoints at multiple campuses.

Chief Photographer / Technical Workflow Lead

KGNS-TV (Gray Television)

Mar 2015 — Jan 2018 · Laredo, TX

  • Directed technical production workflows: camera networks, satellite uplink rigs, NLE systems, and media ingest pipelines.
  • Diagnosed field equipment and connectivity faults under breaking-news deadlines, resolving 3–5 technical failures weekly.
04

Resume

// education · certs

Education

Doctorate in Artificial Intelligence
Capitol Technology University — South Laurel, MD
Starting Aug 2026 — Jan 2030
M.S. Artificial Intelligence
Colorado State University Global — Aurora, CO
Nov 2024 — Aug 2026
B.S. Computer Science
Southern New Hampshire University — Manchester, NH
Jan 2022 — Nov 2024

Certifications

  • Google IT Support Professional Certificate
  • FAA Part 107 Remote Pilot Certificate

References

↓ Download Full Resume (PDF)